These Terms of Service (“Terms”) apply to your use of texaswebcoders.com and to any services you buy from Texas WebCoders (“we”, “us”, “our”). By using our website or services, you agree to these Terms. If a signed proposal, statement of work or contract with you says something different, that document wins for that project.
1. Our services
We provide AI services (including AI receptionists, voice agents, chatbots and automation), software (websites, e-commerce stores, web and mobile apps, portals and SaaS), design (logos, branding, graphics), video (editing and 3D animation) and digital marketing (SEO, ads and social media). The exact scope, deliverables, timeline and price of each project are set out in your written proposal or quote.
2. Quotes, prices and payment
- Prices on our website are starting prices. Your final price is the one in your written quote.
- Quotes are valid for 30 days unless they state otherwise.
- Some projects require a deposit before work begins, as stated in your proposal.
- We accept major credit and debit cards, PayPal and other methods listed at checkout. Card payments are processed securely by our payment processor; we never store your full card number.
- Invoices are due on the date shown. We may pause work on overdue accounts until payment is received.
3. Monthly plans
Monthly plans (such as AI receptionist, chatbot, maintenance and marketing plans) renew automatically each month until cancelled. You can cancel at any time by emailing us before your next billing date; cancellation takes effect at the end of the current billing period. One-time setup fees are listed separately. Usage limits (such as call minutes) are described in your plan, and usage above those limits may be billed as stated in your quote.
4. Your responsibilities
- Provide accurate information, content, logins and approvals on time. Delays on your side may move the project timeline.
- Make sure you have the rights to any text, images, logos or data you give us.
- Use our services lawfully. If we build AI voice agents, chatbots or SMS tools for you, you are responsible for getting any consent your callers, customers or contacts are required to give (for example under the Telephone Consumer Protection Act), honoring opt-out requests, and following the rules of your industry.
5. Ownership
When your project is paid in full, you own the final custom code, designs and content we create specifically for you, as described in your proposal. We keep ownership of our pre-existing tools, templates and know-how, and you receive a license to use any of them included in your deliverables. Third-party software, fonts, stock media, plugins and AI services remain subject to their own licenses. Unless you ask us not to or we have signed an NDA, we may show the finished work in our portfolio.
6. Third-party services
Our work often relies on third-party providers, such as hosting, domain registrars, payment processors, AI model and voice providers, and app stores. Their terms and fees apply to those services, and we aren’t responsible for their outages or changes.
7. AI services
AI systems can make mistakes. AI receptionists, chatbots and other AI tools we build or operate may occasionally give incomplete or incorrect answers, so they should not be relied on for emergencies or for medical, legal or financial advice. We configure them with your information and rules, and you are responsible for reviewing their scripts and answers. Conversations with AI tools may be recorded and transcribed as described in our Privacy Policy.
8. Warranty and support
We fix bugs in our own work that you report within 30 days of launch, unless your proposal states a different warranty period. This doesn’t cover changes in scope, issues caused by edits made by others, or third-party services. Ongoing support is available through our monthly plans. Except as stated in these Terms or your proposal, our services are provided “as is”, and we don’t guarantee specific results such as rankings, traffic, leads or revenue.
9. Confidentiality
We keep your non-public business information confidential and use it only to provide our services. We’re happy to sign a mutual NDA before you share sensitive details.
10. Limitation of liability
To the extent allowed by law, we are not liable for indirect, incidental or consequential damages, such as lost profits or lost data. Our total liability for any claim related to our services is limited to the amount you paid us for the service in question during the 12 months before the claim.
11. Indemnity
You agree to cover claims, losses and costs arising from content or materials you provide, or from your use of the services we deliver in violation of the law or these Terms.
12. Ending a project
Either of us may end a project with written notice. You pay for work completed up to that date, as described in our Refund Policy, and we deliver the work you have paid for.
13. Governing law
These Terms are governed by the laws of the State of Texas. Any dispute will be handled in the state or federal courts located in Texas.
14. Changes to these Terms
We may update these Terms from time to time. The “Last updated” date shows the latest version. Changes don’t affect projects already under a signed proposal.
15. Contact us
Texas WebCoders, 5221 S Broadway Ave, TX 75703 · (903) 222-6022 · info@texaswebcoders.com